US Service and Support

Have a question? Check out our FAQs or contact us for help.

Crew
Crew

For everything you need to know about setting up your GreenSlate account, submitting your start work and timecards, and more check out our “Getting Started with GreenSlate” guide.

If you have questions about missing checks or payments: Please contact your production office so they can request a replacement from us.

If your invite email isn’t working or you can’t complete your start work: Please contact GreenSlate Support.
Frequently Asked Questions

How do I create a password for the GreenSlate app? How do I view my pay stubs? How do I set up direct deposit? How do I access my tax documents? How do I request a Contract Services Administration Trust Fund (CSATF) letter? How do I verify my employment?
Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):
- Monday through Friday: 6am-7pm PST / 9am-10pm EST
- Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
- All other hours via email
Background

Background

Please call 844-721-4597 and leave a message with your first name, last name, the name of the project you worked on, your work dates, and what you need assistance with. Someone will respond within 24 - 48 business hours.

Frequently Asked Questions

How do I set up direct deposit? How do I view my pay stubs? How do I access my tax documents?
Accounting Services
Accounting & Tax Credit Services

Our team has experience with every aspect of production accounting, and works hand-in-hand with our payroll and tax credit management teams, ensuring a seamless transition from prep through post. Our team members are expert users of our application, providing unmatched proximity to production data to help productions work efficiently. Learn more about our GreenSlate production accounting services.

To make the most out of working with your production accountant, check out our “Tips for Accounting Success.”

What kind of projects can you provide production accounting services for?

GreenSlate production accountants can work on non-union GreenSlate payroll projects.

Need an accountant for a union project? We maintain a database of accountants and track their availability.

What kind of projects can you provide post accounting services for?

GreenSlate post accountants can work on union and non-union GreenSlate post-payroll projects.

What kind of tax credit management services does GreenSlate provide?

GreenSlate’s tax incentive management team provides opinion letters, monitoring reports, and final application preparation services to our payroll clients. You could engage these services as a package deal, or on a standalone basis. Learn more about our incentives management.

Can you help me find an outside accountant for my project?

Yes – we maintain a national database of production accountants and track their availability. Contact us.
Frequently Asked Questions

How do I make cost report changes? How do I edit, close, or clone a PO? How do I delete, void, void/reissue, or clone transactions? How do I run an accounting report? How do I set up a bank account?
Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):
- Monday through Friday: 6am-7pm PST / 9am-10pm EST
- Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
- All other hours via email
Accounting Software
Accounting Software

For everything you need to know about getting set up with GreenSlate accounting, including how to grant crew members access to create and submit POs, PC, and CP envelopes and grant department heads access for approval, check out our accounting “Tips for Success.”
Frequently Asked Questions

How do I make cost report changes? How do I edit, close, or clone a PO? How do I delete, void, void/reissue, or clone transactions? How do I run an accounting report? How do I set up a bank account?
Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):
- Monday through Friday: 6am-7pm PST / 9am-10pm EST
- Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
- All other hours via email
Payroll
Payroll

For everything you need to know about getting started with GreenSlate payroll, setting up and managing your approval flow, onboarding and start work, and managing and approving payroll, check out our payroll “Tips for Success.”

To get the most out of the collaboration with your paymaster, check out our “Tips for Payroll Success: Working With Your Paymaster” article.

Get the latest Labor Relations updates on our blog here.
Frequently Asked Questions

How do I onboard my employees with digital start work? What hours to gross contracts are currently available?
Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):
- Monday through Friday: 6am-7pm PST / 9am-10pm EST
- Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
- All other hours via email

Crew

For everything you need to know about setting up your GreenSlate account, submitting your start work and timecards, and more check out our “Getting Started with GreenSlate” guide.

If you have questions about missing checks or payments: Please contact your production office so they can request a replacement from us.

If your invite email isn’t working or you can’t complete your start work: Please contact GreenSlate Support.

Frequently Asked Questions

How do I create a password for the GreenSlate app?

How do I view my pay stubs?

How do I set up direct deposit?

How do I access my tax documents?

How do I request a Contract Services Administration Trust Fund (CSATF) letter?

How do I verify my employment?

Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):

Monday through Friday: 6am-7pm PST / 9am-10pm EST
Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
All other hours via email

Background

Please call 844-721-4597 and leave a message with your first name, last name, the name of the project you worked on, your work dates, and what you need assistance with. Someone will respond within 24 - 48 business hours.

Frequently Asked Questions

How do I set up direct deposit?

How do I view my pay stubs?

How do I access my tax documents?

Accounting & Tax Credit Services

Our team has experience with every aspect of production accounting, and works hand-in-hand with our payroll and tax credit management teams, ensuring a seamless transition from prep through post. Our team members are expert users of our application, providing unmatched proximity to production data to help productions work efficiently. Learn more about our GreenSlate production accounting services.

To make the most out of working with your production accountant, check out our “Tips for Accounting Success.”

What kind of projects can you provide production accounting services for?

GreenSlate production accountants can work on non-union GreenSlate payroll projects.

Need an accountant for a union project? We maintain a database of accountants and track their availability.

What kind of projects can you provide post accounting services for?

GreenSlate post accountants can work on union and non-union GreenSlate post-payroll projects.

What kind of tax credit management services does GreenSlate provide?

GreenSlate’s tax incentive management team provides opinion letters, monitoring reports, and final application preparation services to our payroll clients. You could engage these services as a package deal, or on a standalone basis. Learn more about our incentives management.

Can you help me find an outside accountant for my project?

Yes – we maintain a national database of production accountants and track their availability. Contact us.

Frequently Asked Questions

How do I make cost report changes?

How do I edit, close, or clone a PO?

How do I delete, void, void/reissue, or clone transactions?

How do I run an accounting report?

How do I set up a bank account?

Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):

Monday through Friday: 6am-7pm PST / 9am-10pm EST
Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
All other hours via email

Accounting Software

For everything you need to know about getting set up with GreenSlate accounting, including how to grant crew members access to create and submit POs, PC, and CP envelopes and grant department heads access for approval, check out our accounting “Tips for Success.”

Frequently Asked Questions

How do I make cost report changes?

How do I edit, close, or clone a PO?

How do I delete, void, void/reissue, or clone transactions?

How do I run an accounting report?

How do I set up a bank account?

Still looking for help?

Visit the GreenSlate Help Center or contact GreenSlate Support via live chat, email, or phone (844-411-1441):

Monday through Friday: 6am-7pm PST / 9am-10pm EST
Saturday and Sunday: 9am-5pm PST / 12pm-8pm EST
All other hours via email

Payroll

For everything you need to know about getting started with GreenSlate payroll, setting up and managing your approval flow, onboarding and start work, and managing and approving payroll, check out our payroll “Tips for Success.”

To get the most out of the collaboration with your paymaster, check out our “Tips for Payroll Success: Working With Your Paymaster” article.

Get the latest Labor Relations updates on our blog here.

Frequently Asked Questions

How do I onboard my employees with digital start work?

What hours to gross contracts are currently available?